Accelerating Innovation with ServiceNow’s Digital Transformation Solutions
Workplace Search – An Overview Workplace search refers to the process of searching for and finding information and resources within an organization. This may include searching for documents, data, websites, and other resources relevant to the organization’s work. Workplace search can be conducted through a variety of tools and platforms, like Elastic Search, Sinequa, Aura […]
Role of Workplace Search in Enterprise Digital Transformation
Workplace Search – An Overview Workplace search refers to the process of searching for and finding information and resources within an organization. This may include searching for documents, data, websites, and other resources relevant to the organization’s work. Workplace search can be conducted through a variety of tools and platforms, like Elastic Search, Sinequa, Aura […]
Tying Knowledge to Action: Strategies for a Modern Digital Workplace
With the latest surge of Omicron, it is evident that COVID 19 has become endemic. It is inevitable for organizations to streamline the workplace culture with upcoming variants. Businesses need to overhaul IT systems, upgrade processes, and stack talent benches for successful digital transformation. However, many CIOs have realized that if their employees are to […]
Reinventing Retail with Augmented Reality and Virtual Reality
The integration of immersive technologies has become the new gold standard for omnichannel retail and brand experiences. By 2025, the global market for Augmented Reality (AR) and Virtual Reality (VR) will be worth USD 1.6 billion.1 Considering such a large potential market, retail enterprises must plan to create fully immersive, perpetual real environments for their […]
Build Supply Chain Resilience with Industry 4.0
As the global business environment continues to be disrupted, digitalization is the solution to enhance and support supply chains’ future state and success. However, companies are looking to simplify their supply chains after being under constant stress to navigate through the disruptions. Enterprises today are looking to enhance supply chain resilience by upgrading their infrastructure […]
Going Beyond Customer Experience In The Digital Age
In the traditional world, customer experience (CX) was all about routine sales and marketing touchpoints through the consumer lifecycle and included – responsive store clerks in stores and simple apps and websites. When planned well, investments in CX ensured customer retention and acquisition, along with higher sales and loyalty. Customer Experience Looks Much Different Now […]
Top 5 Technological Trends Shaping the Telecom Industry
The telecom industry is undergoing a digital transition to remain competitive in 2022 and beyond. To recover from the COVID-19 catastrophe and confidently position themselves in the future, telecom enterprises have started leveraging technologies such as 5G, AI, and cloud computing. By gradually moving away from traditional business models, advanced tech solutions can help them […]
Transforming Telcos into Intelligent Enterprises
The telco industry is undergoing a fundamental shift, with new opportunities emerging on network services and network virtualization. As the demand soars, they find tremendous growth opportunities and pressing challenges in maintaining high-quality service and customer satisfaction. The confluence of new technologies such as edge, cloud, and 5G creates significant opportunities for telcos to encounter […]
Reimagining the Workforce of Future for Retail
As the nature and content of work continue to shift in the post-pandemic era, organizations are looking forward to signing up with end-to-end transformation programs. Retail’s most recent strategic transformation has been intensified and accelerated due to COVID-19. In the US, expenses on clothes plummeted by 50% from February to March 2020, but food and […]
Hyperautomation: Driving Telco Customer Experience
Telecommunication providers transform network architectures and service offerings to cater to new and emerging markets. However, back-office processes are manual and labor-intensive with traditional and legacy systems. This typically adds time and cost to operations and heightens the potential for human error. By employing digital technologies, including robotic process automation (RPA) and cognitive automation (CA), […]