Salesforce

Drive Customer Experience with AI Automation and CRM Personalization

Improve revenues with Salesforce implementation services from MOURI Tech. We integrate Salesforce CRM solutions with your backend applications and offer enhanced customer satisfaction. A comprehensive roadmap of insights and implementation strategy of Salesforce with inputs from Accounts Receivable, Logistics, Forecasting, and Services is provided by MOURI Tech experts. 

Scalability and customization are fundamental reasons to adopt Salesforce CRM solutions. A robust CRM solution focuses on the customer and aligns all marketing, sales, and service activities with their needs. With customer requirements foremost, MOURI Tech helps its customers gain a better customer experience, enabling its CRM services in a shorter cycle and achieving enhanced customizations specific to their business segments. 

  • Utilize advanced forecasting tools to predict future sales and monitor performance. 
  • Access valuable insights with customizable dashboards and detailed reports. 
  • Streamline and resolve customer issues with efficient case tracking and management. 
  • Provide support across various channels with Omni-Channel Support 
  • Enable self-service support with a comprehensive, searchable knowledge base
  • Campaign Management, Lead capture process  
  • Marketing Automation with Pardot Integration 
  • Optimize campaign performance and lead nurturing 
  • Customer and Partner Communities with Multiple Profiles and Configurations
  • Sites with Advanced UI
  • Doyens in CPQ/Pricing engine configuration and integration with SAP 
  • Einstein Analytics, AI / BOTS 
  • Leverage Salesforce Data Cloud to optimize customer journeys using real-time data and tailored content.
  • Automate and refresh personalized journeys to keep your marketing strategies effective and up-to-date.
  • Customized Salesforce solutions boost operational efficiency with specialized industry tools
  • Streamlined processes enhance productivity and ensure regulatory compliance across industries
  • Actionable insights support strategic goals and optimized workflows tailored to industry needs.

SF Platforms that You can Leverage for Automation and Integration

Get Your Customer Journey Smarter

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Development & Customization

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Lightning Upgrade

Support & Maintenance

Salesforce CRM Centre of Excellence from MOURI Tech

MOURI Tech Value Proposition

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Case Studies

MOURI Tech Helped a Chemicals Manufacturer in Integrating Salesforce for Centralized Sales Applications

MOURI Tech helped a Telecom Company Integrate Salesforce to Automate PLM and SVC and Streamlined CPQ Accuracy

Think Beyond Customer Experience and Deliver Seamless Experience with Holistic Salesforce CRM Solutions

Rely on Salesforce’s Largest Integration Partner to Improve the Backend Applications

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