SAP C/4 HANA

Next Generation SAP CRM Solution

SAP CRM is a cloud-based customer experience and e-commerce solution. SAP C/4HANA is believed to give a makeover to the CRM market by merging CRM and marketing automation applications.

This package of applications enables organizations to have holistic 360° view of the entire customer life cycle journey along with allowing companies to gain insights and make decisions on the entire sales cycle.

Sales Cloud

  • Manages the sales cycle from lead to sales quote and order, also supports in activities like visits, phone calls and emails
  • Helps companies save time on incentive plan creation, transparency in incentive payout and thus increasing employee satisfaction.

Service Cloud

  • Supports the entire post sales cycle along with dealer/sub-dealer service set up, call centre functionalities and warranty management.
  • Backs technicians with mobility options and to carry out tasks like maintaining a checklist and stock replacement.

Marketing Cloud

  • Helps build detailed customer profiles, understand customer intent in real-time and deliver relevant experiences

Commerce Cloud

  • Enables organisations to deliver personalised digital commerce experiences.

SAP Customer Relationship Management Solution on Cloud

Better. Faster. Smarter.

SAP C/4 HANA Stimulates Positive Customer Experience Like Never Before

Global Media Company Refreshes it's Customer Relationship Management Portal by Adopting SAP C/4 HANA

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