SAP CX offers a holistic 360° view of the entire customer life cycle journey. Engage your customers by acting on insights and delivering hyper-personalized experiences.
Deliver personalized experiences and profitable growth with automated SAP marketing solutions. SAP Marketing Cloud enhances real-time business intelligence for faster analysis and confident decision-making. Build trust and deepen relationships with B2B customers to leverage customer’s needs and demands.
C/4HANA Service cloud makes it easy for the customer to contact through the omnichannel ticketing tool with reduced service process hindrances. It improves customer satisfaction and experience through intelligent routing, effective service level agreements and efficient agent tools with agent desktop.
C/4HANA Customer data cloud can help you build customer profiles and provide them with personalized marketing. It has a built-in consent-based customer data model, which is entirely GDPR compliant and offers transparency with customer data collection.
SAP commerce cloud offers an agile e-commerce experience based on deep, real-time customer insights. It helps build customer loyalty with meaningful experiences anytime, anywhere, and any device to create market-defining customer experiences.
SAP sales cloud solution helps increase revenue by supporting customer-centric sales engagements with a 3600 view of every customer, automating critical selling processes, and empowering sellers with intelligent recommendations.
