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The Diverse Types of Enterprise Search

Purpose of the Article: The purpose of the article is to inform readers about the different ways in which they can search for information or data. It also aims to provide guidance on which type of search is most appropriate for different types of tasks or goals

Intended Audience: Customers who are interested in Enterprise Search

Tools and Technology: Sinequa, Elastic Search, Solr, Lucene, Workplace Search, Enterprise search

Keywords: Sinequa, Elastic Search, Solr, Lucene, Workplace Search, Enterprise search

There are several approaches to enterprise search, each with its own set of features and capabilities. Some of the main approaches to enterprise search include:

  1. Federated search: This is a type of enterprise search that allows users to search multiple sources of information simultaneously.
    For example, a federated search engine might allow a user to search across a company’s internal database, its external website, and its internal content management platforms all at once. For example, a user might enter a query into the search engine, and the search engine would return results from the company’s internal database, as well as relevant pages on the company’s external website and social media accounts. This can be useful for finding information that may not be easily accessible through a single search engine or for instantly searching many sources for relevant information.
  2. Natural language search: This type of enterprise search uses artificial intelligence (AI) and machine learning algorithms to understand and interpret human language queries.
    For example, a natural language search engine might allow a user to ask a question like “What is the revenue of the company in the past year?” and return relevant results. An example of natural language search might be a search engine that allows users to ask questions in plain language and returns relevant results. For example, a user might ask the search engine “What is the revenue of the company in the past year?” and the search engine would return a summary of the company’s revenue for the previous year, along with links to relevant documents or reports. Natural language search engines use artificial intelligence (AI) and machine learning algorithms to understand and interpret human language queries, making it easier for users to find the information they need without having to know specific keywords or search terms.
  3. Structured search: This type of enterprise search is based on predefined categories and tags, which are used to organize and classify information.
    For example, a structured search engine might allow a user to search for documents based on the department they are in or the type of document they are looking for. An example of a structured search might be a search engine that allows users to search for documents within a company based on predefined categories and tags. For example, a company might have a database of documents that are organized and tagged based on the department they are relevant to (such as HR, marketing, or finance) and the type of document they are (such as policies, reports, or presentations). A structured search engine would allow a user to search for documents within this database by selecting the appropriate categories and tags. For example, a user might search for all HR policies published within the past year, or all marketing presentations authored by a specific employee. Structured search can be useful for quickly finding specific types of information within an enormous collection of documents.
  4. Full-text search: This type of enterprise search allows users to search for specific words or phrases within the text of documents. Full-text search engines are typically used to search for large collections of documents, such as a company’s internal documents or a public database.
    For example, a human resources manager might use a full-text search engine to search for all documents that contain the word “benefits” within the company’s internal document repository. The search engine would then return a list of all documents that contain the word “benefits” within their text, along with the context in which the word appears. The HR manager could then use this list of documents to find relevant information on employee benefits
  5. Faceted search: This type of enterprise search allows users to narrow down their search results by applying filters or facets, such as date, author, or content type. For example, a faceted search engine might allow a user to search for documents written by a specific author and published within a certain time period.
    For example, imagine you are a marketing manager at a company, and you want to find all the marketing presentations that were created by a specific employee and published within the past year. You can use a faceted search engine to search for all marketing presentations within the company’s internal document repository and apply the following filters:

Author: the specific employee’s name

Date range: within the past year

The search engine would then return a list of all marketing presentations that meet these criteria, making it easy for you to find the information you need.

  1. Predictive search: This type of enterprise search uses machine learning algorithms to predict what a user is searching for and suggest relevant results before the user has even finished typing their query. Predictive search is often used in e-commerce and other applications where users are looking for specific products or services.
    For example, imagine you are shopping online for a new smartphone, and you start typing “iPho” into the search bar on an e-commerce website. A predictive search engine might suggest the following results as you type:

iPhone 12

iPhone 12 Pro

iPhone 12 Mini

These suggestions are based on the letters you have typed so far and the popularity of these products among other users. As you continue typing, the predictive search engine might refine its suggestions based on the additional letters you type.

  1. Voice search: This type of enterprise search allows users to search using their voice, rather than typing a query. Voice search is often used in conjunction with natural language search and is becoming increasingly popular with the proliferation of smart speakers and voice assistants.
    For example, imagine you are at home, and you want to find out what the weather is like outside. You can use a voice search engine by saying something like “Hey Google, what’s the weather like today?” The voice search engine would then use your voice input to generate a text-based query and search for the relevant information. The search engine might then return a summary of the current weather, along with a forecast for the rest of the day.
  2. Visual search: This type of enterprise search allows users to search using images or videos, rather than text-based queries. Visual search engines use machine learning algorithms to analyze the content of images and videos and return relevant results.
    Imagine you are shopping online for a new pair of shoes, and you have a specific style in mind, but you cannot remember the name of the brand or model. You can use a visual search engine by uploading a photo of the shoes or a similar pair to the search engine. The visual search engine would then analyze the content of the image and return a list of similar shoes that are available for purchase.
  3. Geospatial search: This type of enterprise search allows users to search for information based on geographical location. Geospatial search engines are often used in mapping applications and can be used to search for businesses, landmarks, or other points of interest in a specific area.
    Imagine you are planning a trip to a new city, and you want to find a restaurant near your hotel. You can use a geospatial search engine to search for restaurants within a certain radius of your hotel’s location. The search engine would then return a list of restaurants that are within the specified distance, along with their locations on a map. You can then use this list to find a restaurant that is convenient to your hotel.
  4. Meta search: This type of enterprise search allows users to search multiple search engines simultaneously and returns results from all of them. Meta search engines are often used to compare prices or find the most relevant results from multiple sources.

For example, imagine you are shopping online for a new laptop, and you want to find the best price. You can use a meta search engine to search multiple e-commerce websites at once and compare the prices for the same laptop model. The meta search engine would then return a list of all the prices for the laptop from the various websites, along with links to the websites where the laptop is available for purchase. You can then use this list to find the best price for the laptop.

Author Bio:

Picture of Amalesh Fernando J T

Amalesh Fernando J T

Senior Analyst - Analytics

A passionate full-stack developer with 4+ years of experience in Cognitive Search, Angular, SBA, .Net Framework, MySQL, and Oracle Database. Also carry the ability to innovate, develop and implement applications with optimized and efficient code, enhancing user experience.

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