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Navigating the Labyrinth of Large Language Models and Generative AI in Enterprises: Pitfalls and Potential Solutions

  • Purpose of the Article: To make reader’s aware of how Generative AI can be adopted in Enterprise Organization
  • Intended Audience: Customers who are currently interested in GenAI usecases
  • Tools and Technology: LLM, Semantic Search, NLP, Generative AI
  • Keywords: LLM, Semantic Search, NLP, Generative AI, Chatgpt for Enterprise, Bard

Implementing Large Language Models in Enterprises: Navigating Complexities

Artificial Intelligence (AI) has evolved rapidly, with Generative AI becoming a significant contributor. AI systems enhance capabilities ranging from drafting emails to generating code snippets, exhibiting impressive human-like proficiency. However, deploying Large Language Models (LLMs), such as GPT- 3 or BERT, within enterprises, poses unique challenges. This article explores key issues around model updating, data privacy, interpretability, and resource consumption. It also introduces aiAURA F2, a semantic search engine designed to work effectively alongside LLMs.

Data privacy is of paramount importance in enterprise settings. Typically, there’s a tiered access structure for information—specific documents or data are accessible only to certain individuals or teams based on their roles and responsibilities. However, when training LLMs, this document-level security cannot be easily applied. For instance, an LLM trained on a company’s entire document repository, including confidential financial reports and employee records, may unintentionally expose sensitive information in its outputs. Techniques like differential privacy or data curation can mitigate this risk, but these are not foolproof and require significant resources to implement.

Another crucial issue with LLMs is their ‘black box’ nature, creating interpretability challenges. For example, if an LLM, like GPT-3, generates a Python code snippet based on a given prompt. It is challenging to understand the reasoning behind the produced code. In an enterprise context, this lack of transparency can affect the level of trust stakeholders place in the model’s outputs, impacting strategic decision-making processes.

The resource consumption associated with training and maintaining LLMs also raises concerns. For instance, to train a single model like GPT-3, a large amount of computational power—equivalent to hundreds of petaflop/s-days—is required. The associated costs and environmental impact, due to high energy consumption, could potentially outweigh the benefits offered by LLMs in an enterprise context.

Additionally, LLMs face challenges related to model updating and unlearning. For example, if a company’s data policy changes, LLMs may struggle to adapt to this new information and could continue generating outputs based on outdated policies. This lack of adaptability is a significant hurdle in dynamic enterprise environments.

Despite these challenges, solutions like aiAURA F2, a semantic search engine, offer a more balanced approach. aiAURA F2 maintains document-level security and interfaces with multiple data sources in an enterprise. For instance, when a user queries about a specific coding problem, AuraF2 can point to the exact document and section where the most relevant solution is located, instead of generating a response that could potentially expose sensitive information.

In conclusion, while LLMs like GPT-3 and BERT offer significant potential, their deployment within an enterprise context isn’t without challenges. However, with solutions like aiAURA F2, there are opportunities to harness the power of generative AI while effectively addressing these challenges. At MOURI Tech, we are committed to helping organizations navigate these complexities, delivering AI solutions that align with unique needs. Reach out to us at MOURITech, where innovation and adaptability are our foundational values.

Author Bio:

Picture of Greatston Gnanesh

Greatston Gnanesh

Practice lead – Generative AI & Enterprise Search

Brings a demonstrated history of working in the Manufacturing, Pharmaceutical and Telecom industry. Leads the Enterprise Search and Generative AI team in MOURI Tech. Skilled in Enterprise Search technologies with overall 11 years of experience, Skilled in Gen AI, Vector Databases, Sinequa, Elastic, Solr, SmartLogic, c#, Angular 7+, Core Java. Strong administrative professional architecting solutions for business problems along with experience in managing both Development and Run team.

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